When designing Motivive system, we always keep in mind our clients’ goals and needs, so challenges are very diverse and personalized. We place them in a narrative framework and try to illustrate the storyline by the structure and sequence of them. This way we give further motivation to players, so they want to come back and complete the quests, as they are curious about the story. Challenges are built up according the method of microlearning.
Types of Motivive challenges
There are three types of Motivive challenges. On the one hand, there are social challenges. We design them to encourage communication between employees. They include, for instance, “like hunts”, praises and endorsements of each other’s values. This allows players to give each other feedback, share their thoughts, experiences or successes. Players can also comment on or like the content that other players have shared. On the other hand, there are business challenges. These we can divide into two further groups. They include partly materials produced by Motivive’s experts. Materials such as communication training videos, questionnaires and situation quests. In addition, there are challenges based on external data. This information usually our customers provide according to their own metrics. Data, that is directly related to the processes players use at work every day. For example, service or sales metrics. We can build these in to Motivive system.
It is important to develop a motivation loop. It means that we give a clear task to players, so they know how they can complete it and what rewards they can receive for the quest (for example points, badges or trophies). After completing the challenge, it is clear to them how they proceed and what their next step or challenge should be. A further characteristic of Motivive challenges is that they are structured hierarchically. Therefore, usually we attach certain prerequisites to them. It depends on us and the client how and when we open them. However, typically they are built on each other. Consequently, players can open a task by completing another one. There are also external conditions for opening challenges. These are, for instance, data, provided by our clients based on their metrics or participation at corporate events.
Motivive also has team-based challenges. To complete these, players must work together. In this case, employees motivate each other and work together as a community. They can share their success as well, which create further cohesion in the team. We usually upload challenges to the system in big topics. Communication quests for example, include, argumentation techniques, conflict resolution or corporate communication processes divided into groups.
All in all, we create and increase engagement and motivation among employees or give education through challenges embedded in a narrative framework. It is also an excellent tool to support team spirit and the experience of belonging to a community.
If you’re interested in learning more about our product, Motivive, contact us here.